Returns and exchanges

ONLINE RETURN POLICY

We are happy to accept returns if you are not satisfied with your purchase. Items can be returned for a store credit, exchange, or refund. See details below.

• Items must be in their original, unworn condition
• Resized items, custom projects and special orders are final sale
• All international orders are final sale
• All shipping and handling fees are non-refundable
• Sale items (items that have been marked down) are final sale
• Exchanged items, or items purchased with store credit, are final sale

If you would like to request a return or exchange for an online purchase, please send an email to info@floracollab.com within 7  days of receiving your order and we will guide you through the return process. If you have any questions or concerns, please feel free to contact us.

For merchandise returned *within* 60 days of the purchase date, a refund will be issued to the original form of payment at the original selling price. If returned *after* 60 days, a merchandise credit will be issued at the original selling price.

Final Sale Policy: all sale items purchased at an extra 50% off are final sale and cannot be returned or exchanged.